Position ID # 26015
Position Title: Service Center Manager
Location: Midwest
Industry Segment: LTL
Position ID # 26015
Exceptional opportunity to lead the company’s largest LTL operation for a premier transportation and logistics service provider. This is a 24/7, non-union operation with responsibility for a major hub location supporting more than 30 facilities nationwide. The role carries broad operational authority and high visibility, with a direct impact on service performance, cost control, safety, and workforce development across the network.
Key Responsibilities:
- Provide hands-on leadership for a large, high-volume LTL dock operation operating around the clock
- Drive continuous improvement in productivity, cost management, service performance, and shipment compliance
- Ensure strict adherence to safety standards, regulatory requirements, and company policies
- Lead, train, and develop management teams and hourly employees, with a strong focus on retention and succession planning
- Collaborate cross-functionally with network operations, linehaul, safety, HR, and executive leadership
- Utilize performance metrics and data to identify trends, solve problems, and implement sustainable improvements
Candidate Requirements:
- 10+ years of LTL dock operations management experience
- Minimum of 5 years leading operations in a major LTL hub environment
- Proven track record of measurable improvements in:
- Production and dock efficiency
- Cost control and labor management
- Service and on-time performance
- Shipment quality and compliance
- Safety performance and culture
- Demonstrated success in training, developing, and retaining high-performing teams
- Strong leadership presence with the ability to operate effectively in a fast-paced, high-accountability environment
For more information regarding this position, please send your resume to Leana Zingelmann at lzingelmann@highroadpartnersinc.com and please include Position ID # 26015 in the subject line.
Recruiter: Leana Zingelmann
Executive Assistant
lzingelmann@highroadpartnersinc.com
Office: 479-271-0505 x114
Cell: 678-735-8540